Topics We Study

Since our founding, we have conducted thousands of studies that cover the full spectrum of marketing topics. Here is a sampling.

Market analysis

  • Competitive environment
  • Market appeal and positioning/messaging


  • Brand development and tracking

  • Marketing messages and advertising concept testing
  • Marketing and advertising effectiveness
  • Brand attribute identification and measurement


  • Product and service development

  • Concept testing
  • Value proposition development and testing
  • Product and service awareness and usage research


  • Client lifecycle analysis

  • Market opportunity
  • Customer acquisition: purchasing behavior/provider decision making process
  • Customer experience: satisfaction and loyalty
  • At-risk customer: relationship evaluation
  • Lost business, regeneration/renewal opportunity


  • Member/Donor Research

  • Member/donor acquisition
  • Member/donor development opportunity
  • Member/donor experience: exhibit evaluation, member/donor relations
  • At-risk Member/donor: relationship evaluation
  • Lapsed Member/donor: membership renewal


  • Employee Research

  • Employee attitudes and behaviors
  • Employee satisfaction
  • Employees as marketers
  • Compliance: ethics, health & safety, administration


  • Learn about the Industries We Serve, read our Success Stories, or Ask Us For A Proposal.